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Privacy Policy

Introduction

GeneTech (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://genetech.co.in/  and use our genetic testing services. By using our website and services, you agree to the collection and use of information in accordance with this policy.

  1. Information We Collect

We collect various types of information in connection with the services we provide, including:

  • Personal Information: Name, email address, mailing address, phone number, date of birth, payment information, and other information you provide when you register, purchase our services, or contact us.
  • Genetic Information: DNA samples and genetic data derived from the samples you submit for testing.
  • Usage Data: Information about your interaction with our website, such as IP address, browser type, referring/exit pages, and operating system.
  1. How We Use Your Information

We use the collected information for various purposes, including:

  • To provide and maintain our services
  • To process transactions and send you related information, including purchase confirmations and invoices
  • To communicate with you, including responding to your comments, questions, and requests
  • To improve our website and services
  • Publish in research journals or share research findings with broader community
  • To monitor and analyze trends, usage, and activities in connection with our services
  • To comply with legal obligations and protect our rights and interests
  1. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this policy. We may share your information in the following situations:

  • With Service Providers: We may share your information with third-party vendors who provide services on our behalf, such as payment processing, data analysis, and customer service.
  • For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
  1. Security of Your Information

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

  1. Retention of Your Information

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by law.

  1. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • The right to access and receive a copy of your personal information
  • The right to rectify any inaccurate or incomplete personal information
  • The right to request the deletion of your personal information
  • The right to restrict or object to the processing of your personal information
  • The right to data portability

To exercise these rights, please contact us using the contact informatigeon provided below.

  1. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that are stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

  1. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

  1. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated effective date. Your continued use of our website and services after any changes constitutes your acceptance of the new Privacy Policy.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

ATS GeneTech Pvt Ltd
8-2-293/174/A25, Opposite KBR Park, Road No. 14
Banjara Hills, Hyderabad, Telangana 500034, India
Contact: +91-040-68168700, 040-23400932